Questions
Shopify development, answered plainly.
The questions we get asked most, by agencies and by brands. If yours is not here, ask us on a call.
General
About Nerdy Creative.
What is Nerdy Creative?
Nerdy Creative is a Shopify development agency based in Prishtina, Kosovo. We provide Shopify-certified developers to digital agencies and to ecommerce brands across Europe and internationally, working CET hours.
Which Shopify services do you offer?
Shopify store development, redesigns and migrations; custom themes, Online Store 2.0 Sections and checkout extensions; custom apps and API integrations; headless storefronts with Hydrogen and React; performance optimisation and maintenance; and dedicated developers working as an extension of your team.
Do you work with agencies as a white-label Shopify development partner?
Yes. We work as embedded developers inside agency teams and deliver scoped Shopify projects under the agency’s brand. The client relationship stays entirely with the agency.
Where are your developers based and what hours do they work?
Our studio is in Prishtina, Kosovo, and the team works CET (UTC+1), the same working day as Western Europe.
Are your developers Shopify certified?
Yes. Nerdy Creative is a Shopify Select Partner, and our developers hold Shopify certification in Liquid and in app development.
How long does a Shopify migration take?
[PLACEHOLDER: Give a realistic range based on your own projects, e.g. “A straightforward migration usually takes X–Y weeks; a complex catalogue with integrations takes longer.” Do not publish a figure you cannot stand behind.]
What does it cost to work with you?
[PLACEHOLDER: Explain how you scope and price without publishing rates, e.g. that engagements are scoped on a call because the right setup depends on seniority, hours and how the client works.]
How do we start?
Book a 20-minute call. We will tell you honestly whether we are the right fit and what the sensible next step is.
For agencies
White-label and embedded developers.
What is white-label Shopify development?
We build and deliver Shopify work that goes out under your agency’s brand. Your client deals with you; we stay behind the scenes, either communicating through you or joining client calls as part of your team, whichever you prefer.
Can your developers work in our tools and our process?
Yes. Dedicated developers work in your repository, your ticketing system, your standups and your code review process. That is the point of the engagement: added capacity without added coordination cost.
How quickly can you add capacity?
[PLACEHOLDER: State your realistic lead time from intro call to a developer starting, and what it depends on.]
Can we scale the engagement up or down?
Yes. Capacity is adjusted as your pipeline changes rather than renegotiated from scratch. The on-demand block exists for exactly the months that do not justify a full-time commitment.
Do you sign NDAs and work under our contracts?
[PLACEHOLDER: Confirm your position on NDAs, contracting entity, IP assignment and data handling. Mention the ISO 9001 and ISO 27001 certifications if they are relevant here.]
What does a dedicated Shopify developer cost?
[PLACEHOLDER: Explain that rates depend on seniority and hours and are agreed on a call, without publishing a figure.]
For brands
Migrations, builds and support.
Can you migrate our store to Shopify without losing SEO?
That is the core of a migration for us: URL structure and redirect mapping are planned before the build starts, and redirects are tested as part of validation before cutover, alongside products, customers and order history.
Which platforms do you migrate from?
Most commonly Magento, WooCommerce and custom systems. If your platform is not on that list, bring it to a call and we will tell you honestly what the move involves.
Do you work on Shopify Plus?
[PLACEHOLDER: Confirm your Shopify Plus experience in plain terms: Plus-specific work you have delivered, such as checkout extensibility, Shopify Functions or B2B.]
Will our team be able to update the store ourselves?
Yes. Themes are built on Online Store 2.0 with the sections your team needs to merchandise without a developer, and handover includes documentation and training.
What happens after launch?
A care plan covers theme, app and platform updates, monitoring and issue response, plus a pool of developer hours for the changes that come up once you are live, handled by the same developers who built the store.
How much does a Shopify build cost?
[PLACEHOLDER: Explain how you scope and price on a call rather than publishing figures, and what drives the range.]
Still have a question?
Twenty minutes on a call is usually faster than another email thread.
Book a 20-minute call